AI agents that take work off your team's plate.
Turms builds and runs AI automation for mid-market companies, including support agents, sales follow-up and back-office workflows.
Live in weeks, not quarters.
Less busywork. Faster response. Same headcount.
Turms is a New York AI automation agency. We find the repetitive work slowing down your support, sales and operations teams.
Then we build AI agents and automations that handle it, connected to the tools you already use: your CRM, help desk, email and spreadsheets.
What changes when the busywork runs itself
AI automation by Turms
Faster response times
Customers and leads get answers in seconds, at any hour, not after the next shift starts.
Lower cost per task
Routine tickets, data entry and follow-ups are handled automatically, so you can grow without adding headcount.
Your team on higher-value work
People spend their time on complex cases, relationships and decisions, not copy-and-paste.
What we do
AI Readiness & Roadmap
An assessment that maps your workflows, finds where AI pays back first and gives you a prioritized plan with costs.
AI Customer-Support Agent
A chat and email agent trained on your docs and policies that answers routine questions 24/7, books and routes requests, and hands complex cases to your team.
AI Sales & Marketing Engine
Instant lead follow-up, personalized outreach and AI-assisted targeting.
Let's find your first automation.
Let us know how we can help!
In 30 minutes we’ll pick one process worth automating and tell you what it would take. No pitch deck.
- 71 West 23rd Street, New York, NY 10010
How it works
A simple, low-risk path from first call to working automation.
We map your workflows, talk to the people doing the work and pick the first use case with the clearest payback.
We build a working pilot connected to your systems, test it with your team and refine it until it holds up in real use.
We monitor results, keep the automation tuned and expand what works to the next process.
